Help Center

Promoted articles

• What services does TRASTRA provide? 
• Which country can I apply for TRASTRA services from?
• How to complete the account verification?
• What documents are necessary for verification?
• How to change my phone number?
• How to enable PIN/Face ID/Fingerprint instead of OTP?
• How can I increase my monthly limit?
• What is the difference between Standard and PRO Tariffs?
• How to send crypto to external wallet? 
• Why is my crypto withdrawal still pending?
• How to exchange crypto to my card and vice versa?
• How can I order the TRASTRA card?
• When the card is delivered to me?
• What are the advantages of TRASTRA card?
• How to add funds to my TRASTRA card?
• How can I get a bank statement?
• How to send money from TRASTRA via IBAN?
• How to deposit to TRASTRA via IBAN?
• How to use the Referral program and what are the rewards?
• When I get the referral bonuse?